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Support Centre Consultant: Exports

Agrinet is seeking to employ an experienced and competent Support Centre Consultant.

Reference Number: GC-4830
Closing Date: 14 January 2021
Company: Agrinet
Location: Samrand, Centurion
Department: Call Centre (Sales)

WHAT YOU'LL NEED:

Minimum Requirements:
*Grade 12.
*2-3 years' telesales or customer support experience in a Sales or Customer Service environment.
*Bilingual (Afrikaans and English) with the ability to communicate on all levels.
*Computer literate (Knowledge of Embrace will be advantageous).

WHAT YOU'LL BE DOING:

Responsibilities of the successful candidate will include but is not limited to the following:
*Generate sales, maintain Agrinet's current client base and assist Customers in a friendly and professional manner.
*Provide telephone support which includes answering phone calls, handling customer queries and ensure that the query is resolved by liaising with relevant departments.
*Responsible for the telesales regarding general hardware products which includes giving feedback to internal and external clients; and drawing up quotations on the system (Embrace).
*Follow up on quotations on a daily basis.
*Tasks also includes the handling of SADC certification, BV inspections, buy-outs, export claims and dealing with transport companies.
*Handling own administration and documentation.
  • We are committed to transformation through the appointment of persons from designated groups and potential candidates from these groups will enjoy preference.
  • Kindly note that a consumer credit record will be requested in respect of all appointments which involve dealing with cash or finances.
  • Should you meet the above requirements and be of the opinion that you can make a contribution to the company, kindly register and apply on our Career Page at www.groupcareers.co.za
  • Should we not have contacted you within six weeks of the closing date, you may assume that your application has been unsuccessful.




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